Privacy Policy for Mobile Tyre Xpress LTD

Effective Date: 26/02/2025

At Mobile Tyre Xpress, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website [www.mobiletyrexpress.co.uk], use our services, or communicate with us.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect both personal and non-personal information when you use our website or contact us for services. This includes:

  • Personal Data: Information you provide to us when booking services, contacting us, or completing forms on our website, such as:

    • Name

    • Email address

    • Telephone number

    • Vehicle details (e.g., vehicle make, model, registration number)

    • Delivery address

    • Payment information (if applicable)

  • Non-Personal Data: Information automatically collected when you visit our website, such as:

    • IP address

    • Browser type and version

    • Device information

    • Location data (if enabled)

    • Pages viewed and time spent on the site

2. How We Use Your Information

We use the data we collect for the following purposes:

  • To provide our mobile tyre services, including tire fitting, replacement, and repair

  • To process and manage your orders and bookings

  • To communicate with you regarding your bookings, services, and offers

  • To improve our website and services based on user feedback and usage patterns

  • To process payments and confirm transactions

  • To comply with legal requirements and resolve any disputes

3. How We Protect Your Information

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We may share your personal information with trusted third parties to help us provide our services. These may include:

  • Payment processors

  • Service providers assisting with vehicle repairs or tire installations

  • Marketing or analytics partners (with your consent)

We will never sell, rent, or trade your personal data. We may also disclose your information to comply with legal obligations or protect our rights and safety.

5. Cookies and Tracking Technologies

We use cookies to improve your experience on our website. Cookies are small files that are stored on your device to help us recognize you when you return to our site and personalize your visit. You can control cookie settings through your browser settings.

6. Third-Party Links

Our website may contain links to third-party websites for additional services or information. We are not responsible for the privacy practices of these third-party sites. We recommend that you read their privacy policies before submitting any personal data.

7. Your Rights and Choices

As a UK resident, you have rights under the General Data Protection Regulation (GDPR), including the right to:

  • Access, update, or delete your personal data

  • Object to or restrict the processing of your data

  • Withdraw consent at any time (where processing is based on consent)

If you wish to exercise any of these rights, please contact us at [Your Contact Information].

8. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal data from individuals under the age of 16. If we become aware that we have collected data from a child under this age, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Mobile Tyre Xpress LTD
Email: mobiletyrexpress@gmail.com
Phone: +447501828899